This improvement enhances the TransExpress Pickup Operation by introducing Scanned Orders tracking in the V2 Staff Portal and a Scanned By Me tab in the Rider Mobile App. It provides near real-time order tracking across pickup checkpoints while keeping the existing pickup workflow unchanged.
Context & Business Value: Previously, tracking orders scanned at pickup checkpoints required additional effort to identify their current status. This improvement provides better visibility of scanned orders for branch staff and riders, helping them monitor pickup operations more efficiently.
What Changed:
- A shared backend has been introduced to support near real-time scanned order tracking across the V2 Staff Portal and Rider Mobile App.
- Orders scanned at existing pickup checkpoints will be automatically added to the tracking list and removed once they are scanned at the next receiving checkpoint.
Key Improvements:
- V2 Staff Portal: Introduced a Scanned Orders tracking feature, allowing staff to view scanned orders based on their branch.
- Rider Mobile App: Introduced a Scanned By Me tab, allowing riders to view their individual scanned order list.
- Automatic Tracking: Orders are automatically added to the tracking list when scanned at an existing pickup checkpoint.
- Automatic Removal: Orders are removed from the current tracking list once scanned at the next receiving checkpoint.
- Near Real-Time Updates: A shared backend enables near real-time updates across both platforms.
- Existing Workflow: The current pickup scanning process remains unchanged.
Business Value: This enhancement improves scanned order visibility, supports more efficient pickup operations, and helps staff and riders monitor orders throughout the pickup process without changing their existing workflow.
